Returns & Exchanges

At OREO, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all eligible retail items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned package, we will process your refund or ship your exchange within 5-7 business days.